Text Message (SMS) Consent
How families opt in to text messages
Tamara Bell Skating (a service of RTBell Holdings LLC) sends text messages only to parents and guardians of enrolled skaters. There is no public sign-up and no purchased or imported marketing list: a family receives messages only after a parent or guardian gives Coach Tamara their mobile number and agrees, in person or in writing, to be texted about lessons.
Consent is collected in one of two ways:
- Verbally, at enrollment. A parent gives Coach Tamara their mobile number and agrees to receive lesson and billing texts. The script below is what is said, every time.
- In writing, by the parent. A parent texts or emails Coach Tamara to ask about lessons and to be added. Their message is the request and the consent.
Verbal consent script
This is the exact wording Coach Tamara uses when a parent gives their number in person:
“Can I get your mobile number for Tamara Bell Skating? Is it okay to text you about your skater’s lessons? You’d get lesson scheduling notices — offers, confirmations, reminders and cancellations — billing notices such as invoices and receipts, and your one-time sign-in codes. We don’t send marketing. Message frequency varies with your skater’s schedule, and message and data rates may apply. You can reply STOP at any time to stop the texts, or HELP for help. This isn’t required to book lessons — we can email you instead if you’d prefer.”
Example conversation
A typical enrollment, showing how a parent is informed and how consent is captured:
Coach Tamara: “Great — I’ll get Ava on the Tuesday freestyle. Can I get your mobile number for Tamara Bell Skating? Is it okay to text you about her lessons? You’d get scheduling notices, billing notices like invoices and receipts, and your sign-in codes. No marketing. Frequency varies with her schedule, message and data rates may apply, and you can reply STOP any time to stop the texts or HELP for help. It’s not required to book — I can email you instead.”
Parent: “Yes, texting is fine. It’s 801-555-0134.”
Coach Tamara: “Thank you — I’m adding you now. You’ll get a confirmation text from our number, and you can stop them any time by replying STOP.”
The parent then receives a single confirmation message: “Tamara Bell Skating: You’re set to receive lesson and billing texts. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help.”
How consent is recorded and stored
Consent is recorded at the moment the family is added, and kept in the business records of RTBell Holdings LLC:
- The date consent was given and how it was given (verbally in person, or by the parent’s own text or email) are written down when the number is entered onto the roster.
- Where a parent asked in writing, their original text or email is retained as the record.
- Records are held for as long as the family is enrolled, and are available on request.
What we send
Lesson scheduling notices (offers, confirmations, reminders, cancellations), billing notices (invoices, payment receipts, fee notices), and one-time sign-in codes. We do not send marketing or promotional messages.
Frequency, rates, and opting out
Message frequency varies with your skater's lesson schedule. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Opting out of texts does not affect your skater’s lessons — we will contact you by email instead. You can also contact us at info@tamaraskating.com.
Your information
Mobile numbers and consent status are used solely to deliver the messages described above.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
See our Privacy Policy for details.